Day-care questionnaire.

This questionnaire cover our Horncurch and Collier Row, Butterfly, Ladybird and Caterpillar settings.

Please tick the appropriate boxes and feel free to make comments.

Your assistance with these questionnaires is important to us as a guide to how we can improve the services we provide to you.

If you have any queries please do not hesitate to contact us on:

• Main Office: 01708 706959
• Mrs B. Nicholls: 07752 546910
• Mr A. Nicholls: 07763 412496

Setting
	Hornchurch	Forest Row

Term Autumn Term September - December Spring Term January - April Summer Term May - July

Section 1 Quality of care and support	Agree	Disagree	Don't know
My child is happy at the setting.
My child enjoys the activities provided within the setting.
I am happy with the quality of care that my child receives.
Children are consulted about their likes and dislikes.
My child’s individual needs are met.
I have opportunity to give ideas about improving the setting.
My child is supported to fully meet their Potential.
Children’s interests are taken into account.
There are a wide range of activities available to meet children’s needs.
My child is encouraged to be healthy
I am aware of the settings child protection policy.
I am aware of what to do as a parent if I have a concern for a child.
I receive regular communication from the setting about events.
I feel happy approaching staff for help and support.
I feel comfortable approaching staff to talk about my child’s needs.
Comments:

Section 2 Quality of environment	Agree	Disagree	Don't know
The Setting is kept clean, bright and in good order.
The Setting is a safe place for children to attend.
Outdoor provision meets child’s needs
The setting is stimulating for children
Our setting is well equipped
The parent notice board is accessible and easy to understand
Comments:

Section 3 Quality of staffing	Agree	Disagree	Don't know
Parents opinions and suggestions are valued
Staff keep me well informed of my child’s progress
Staff are approachable and make time to listen to my concerns
I am confident that staff are well qualified
I know if my child is struggling they are being helped appropriately
I am confident that staff will do their best to protect children from harm
The staff are happy and work well together
Staff deal with my concerns appropriately
Comments:

Section 4 Quality of management and leadership	Agree	Disagree	Don't know
The Settings staff are helpful and approachable
The Deputy/Manager is approachable and helpful
Senior Management are approachable and helpful
I am treated like a partner in my child’s education
I get the chance to speak openly about anything that concerns me
Staff make an effort to explain what happens in our setting.
Our Setting team is lead well and work well together
Comments:

Are there any suggestions you have about how we can improve our service?

Are there any further comments you would like to make about Parklanes Wykeham Childcare?

Please write any comments for testimonials you would like to be uploaded onto our website for other parents to share about our services we provide.

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Name:

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Child(ren)'s Name(s):